[expand title=”Payment methods?“]You can pay for your order with a credit/debit card or with PayPal. All payments are processed in a safe environment.[/expand]

[expand title=”How much is the shipment?“]During the purchase process the cost of the shipment will show according to your address. You will be perfectly informed of the shipment cost before you finalize the purchase process.[/expand]

[expand title=”How long does it take for the shipment to arrive? / Delivery times for your shipment“]We, in ubagger, want to offer an excellent delivery service, that is why we undertake to deliver your available in stock products in less than 72 hours.[/expand]

[expand title=”Can I send the order as a gift?“]Of course, we believe in ubagger that a handbag is the perfect present for any occasion. If you wish to send the order as a gift you have to select from the cart the box “send as a present” and complete the requested data. [/expand]

[expand title=”How to change or return the order?“] If you are not satisfied with your order or there was an error or you received a defective product, don’t worry, you have 14 days to request a change of product or if it is not what you were looking for, you can request a 100% refund of your order. [/expand]

[expand title=”Can I buy from anywhere in the world?“]During the launch phase the orders will be limited to the peninsula and Balearic Islands and also to the EU countries. In the near future, ubagger will not have any borders for its innovative system, for which you will be able to buy any of our products from anywhere in the world. The only thing that you have to take into account is that there will be shipping fees according to the country/region where you live.[/expand]

[expand title=”How to create an account?“]To create an ubagger account you just have to follow the steps below:

  • Click on the “Sign in” button
  • Click on “You still don’t have an account?”
  • You will receive a confirmation email
  • Recibirás un correo de confirmación


[expand title=”Did you forget your password?“]If you forgot your password, don’t worry! All you have to do is to access “Sign in”, and make click on “Did you forget your password?” and you will receive instantly an email explaining the steps to change your password.
If you don’t remember the email you registered with or if you don’t receive an email, contact our customer service.